How pkr298 collects, uses, protects, and manages personal data belonging to our registered players across Pakistan — your rights, our obligations, and how we keep your information secure.
These cards are a plain-language summary. The full binding policy text in the sections below governs pkr298's data practices in all cases.
pkr298 does not sell, rent, or commercially trade your personal information to any third party for marketing or profiling purposes — ever. Your data is used to operate your pkr298 account, nothing more.
All data transmitted between your device and pkr298 is encrypted using industry-standard 256-bit SSL/TLS technology. Your login credentials, CNIC details, PKR transactions, and personal information travel securely at all times.
Registered pkr298 players have the right to access, correct, and in certain circumstances delete the personal data we hold about them. Submit a data request to our support team and we will respond within the timeframes specified in this policy.
pkr298 shares personal data with third parties only where strictly necessary — payment processors like JazzCash and EasyPaisa, game providers, KYC verification services, and regulatory authorities where required by our licensing obligations.
pkr298 does not keep your data indefinitely. Retention periods are defined by our licensing requirements and legal obligations — typically 5 years post-account closure. After the applicable retention period, data is securely deleted or anonymised.
pkr298 sends promotional communications — including bonus offers, PSL betting alerts, and platform updates — only to players who have opted in to receive them. You may withdraw marketing consent at any time through your Account Settings.
About This Policy: This Privacy Policy explains how pkr298 ("we", "us", "our") collects, uses, stores, and protects personal data in connection with your use of the pkr298 platform at pkr298.asia. By registering for and using pkr298, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside the pkr298 Terms & Conditions.
1.1 pkr298 (the "Platform") is an online casino and sports betting platform operating at pkr298.asia, designed specifically for Pakistani players. The Platform is operated by pkr298 under an international gaming licence.
1.2 pkr298 takes the privacy and security of its players' personal data seriously. This Privacy Policy sets out in clear terms what personal data pkr298 collects, the purposes for which it is collected and used, the legal bases upon which pkr298 relies to process that data, the parties with whom it may be shared, the security measures applied to protect it, the periods for which it is retained, and the rights available to players in respect of their personal data.
1.3 pkr298 processes personal data for players located in Pakistan and may therefore be subject to applicable Pakistani data protection legislation, as well as the data protection requirements imposed by pkr298's international gaming licensing authority. Where these requirements differ, pkr298 applies the higher standard of protection.
1.4 If you have any questions about this Privacy Policy or the manner in which pkr298 processes your personal data, please contact the pkr298 Data Privacy team using the contact details provided in Section 15 of this Policy.
2.1 For the purposes of applicable data protection law, pkr298's operating entity — as identified in the Platform's licensing documentation — is the data controller in respect of personal data collected from registered players and Platform visitors.
2.2 pkr298 has designated a point of contact for data protection matters. All data subject requests, privacy-related complaints, and enquiries should be directed to the pkr298 support team via the contact methods specified in Section 15 of this Policy.
3.1 pkr298 collects personal data in the categories described below. The data collected varies depending on how you interact with the Platform and which services you access.
| Category | Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC document image, selfie photograph | KYC verification (required before first withdrawal) |
| Contact Data | Pakistani mobile number (+92), email address (if provided) | Account registration |
| Financial Data | Payment method details (JazzCash/EasyPaisa mobile numbers, bank account references), transaction history, deposit and withdrawal amounts in PKR | Deposit / withdrawal processing |
| Gaming Data | Game history, bet history, win/loss records, session duration, responsible gaming tool usage | Continuously during platform use |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, screen resolution, referring URL | Automatically on Platform access |
| Usage Data | Pages visited, features used, clickstream data, session timestamps, search queries within the Platform | Automatically during Platform sessions |
| Communications Data | Live chat transcripts, support email content, complaint records | When you contact pkr298 support |
| Marketing Preferences | Opt-in/opt-out status for promotional SMS and email communications | Registration and Account Settings |
3.2 pkr298 does not collect or process sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data other than CNIC photographs required for identity verification, or health data) unless strictly required by applicable law or our licensing obligations.
4.1 Directly from you: When you register a pkr298 account, complete the KYC verification process, make deposits or withdrawals, use the live chat or email support function, participate in promotions, or update your account settings.
4.2 Automatically: When you access the pkr298 Platform, certain technical and usage data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, and session data. See Section 7 (Cookies & Tracking) for further details.
4.3 From third parties: pkr298 may receive personal data from third-party KYC and identity verification service providers, payment processors (including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank) in connection with transaction processing, fraud prevention service providers, and regulatory or law enforcement authorities where disclosure is legally required.
4.4 pkr298 does not purchase personal data lists from data brokers or other third-party marketing data suppliers.
5.1 pkr298 processes personal data only where a valid legal basis exists. The table below sets out the principal purposes for which personal data is processed and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Account registration, authentication, and management | Performance of contract (provision of the pkr298 service) |
| Processing deposits, withdrawals, and PKR transactions | Performance of contract; compliance with financial services obligations |
| Identity and age verification (KYC — CNIC-based) | Legal obligation under licensing conditions; protection of vital interests (preventing underage gambling) |
| Fraud detection, anti-money laundering, and security monitoring | Legal obligation; legitimate interest (platform security and financial crime prevention) |
| Responsible gaming monitoring and intervention | Legal obligation under licensing conditions; legitimate interest (player protection) |
| Customer support and complaint handling | Performance of contract; legitimate interest (service quality) |
| Game audit trail and betting history records | Legal obligation (gaming licensing record-keeping requirements) |
| Platform improvement and personalisation | Legitimate interest (improving the pkr298 service) |
| Marketing communications (bonus alerts, PSL promotions, etc.) | Consent (opt-in only; withdrawable at any time) |
| Regulatory reporting and responses to legal process | Legal obligation |
Legitimate Interest Note: Where pkr298 relies on legitimate interest as a legal basis, a balancing test has been conducted to confirm that pkr298's interest does not override the individual privacy rights of the data subject. Players may object to processing based on legitimate interest by contacting pkr298 as described in Section 10.
6.1 pkr298 does not sell or commercially transfer your personal data to any third party. Personal data is shared with external parties only in the following circumstances:
6.2 All third-party service providers engaged by pkr298 are subject to contractual data processing agreements that restrict their use of personal data to the specific purpose for which it was shared and require them to implement appropriate technical and organisational security measures.
7.1 pkr298 uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember your preferences, and analyse Platform usage. The categories of cookies used by pkr298 are as follows:
7.2 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use pkr298. Most modern browsers provide options to view, manage, or delete cookies stored by websites.
7.3 pkr298 does not use third-party advertising networks or cross-site tracking technologies that would allow your pkr298 activity to be tracked across other websites.
8.1 pkr298 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pkr298 will notify you without undue delay in accordance with applicable legal requirements, and will take immediate steps to mitigate the impact of the breach.
8.3 You are responsible for maintaining the security of your own pkr298 account credentials. pkr298 will never ask you to share your password or OTP codes. If you believe your account security has been compromised, contact pkr298 support immediately via live chat.
9.1 pkr298 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or licensing obligations, whichever is longer.
9.2 The principal retention periods applied by pkr298 are as follows:
9.3 On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an individual player.
10.1 Subject to applicable law and certain limitations, registered pkr298 players have the following rights in respect of their personal data:
You have the right to request a copy of the personal data that pkr298 holds about you (a "Subject Access Request"). pkr298 will respond to verified requests within 30 days of receipt.
If the personal data pkr298 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Corrections to identity-related data (name, date of birth) require re-verification of KYC documentation.
In certain circumstances, you may request that pkr298 delete your personal data. This right is subject to pkr298's legal obligation to retain certain records (including KYC, transaction, and gaming history data) for the periods required by our licensing authority and applicable law.
You may request that pkr298 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being considered.
Where pkr298 processes your personal data on the basis of consent or contract using automated means, you may request to receive that data in a structured, commonly used, machine-readable format.
You may object to pkr298 processing your personal data where that processing is based on legitimate interest. You may also withdraw consent for marketing communications at any time through Account Settings or by contacting support.
10.2 To exercise any of the above rights, please contact the pkr298 support team via live chat or email as specified in Section 15. pkr298 may need to verify your identity before processing a data rights request. pkr298 will not charge a fee for reasonable requests and will respond within 30 days, notifying you if a longer period is required.
10.3 If you are not satisfied with pkr298's response to a data rights request or privacy complaint, you may escalate the matter to the applicable supervisory or regulatory authority in your jurisdiction.
11.1 pkr298 sends promotional communications to registered players who have opted in to receive them. These communications may include welcome bonuses, reload offers, PSL season betting promotions, new game launch announcements, and responsible gaming reminders.
11.2 Marketing communications are sent via SMS to your registered Pakistani mobile number and, where an email address has been provided, by email. pkr298 does not send unsolicited marketing communications to persons who have not opted in.
11.3 You may withdraw your marketing consent and unsubscribe from promotional communications at any time by:
11.4 Withdrawal of marketing consent does not affect the lawfulness of marketing communications sent prior to the withdrawal, and does not affect the sending of transactional or account-related communications (such as deposit confirmations, withdrawal notifications, or account security alerts) which are not marketing in nature.
11.5 pkr298 does not share your personal data with third-party advertisers for the purpose of targeting you with advertising on other platforms or websites.
12.1 The pkr298 Platform is strictly for use by adults aged 21 years and over. pkr298 does not knowingly collect personal data from or about persons under the age of 21, and does not knowingly permit persons under 21 to register for or use the Platform.
12.2 Where pkr298 discovers or is notified that an account has been registered by a person under the age of 21, the account will be immediately closed, any balance returned to the verified source of funds, and all personal data associated with the underage account deleted in accordance with applicable law.
12.3 Parents and guardians are encouraged to take appropriate technical measures to prevent minors in their household from accessing online gaming platforms, including the use of parental control software and ensuring that personal login credentials for pkr298 are not accessible to minors.
21+ Age Enforcement: pkr298 requires CNIC-based identity verification before processing any withdrawal, which includes verification of date of birth. This is not optional. Suspected underage accounts will be suspended immediately pending investigation and the matter reported to relevant authorities where required by our licensing conditions.
13.1 pkr298's Platform infrastructure and certain data processing operations involve the transfer of personal data to, or processing of personal data in, jurisdictions outside Pakistan. This may include countries where pkr298's server infrastructure is hosted, the jurisdictions in which pkr298's gaming licence is issued, and the countries where third-party KYC, fraud prevention, and analytics service providers operate.
13.2 Where personal data is transferred outside Pakistan to a country not recognised as providing an equivalent level of data protection, pkr298 ensures that appropriate safeguards are in place — including contractual clauses in agreements with data processors that impose data protection obligations equivalent to those applicable to pkr298 under its licensing conditions.
13.3 Players may request further information about the safeguards applied to international data transfers by contacting pkr298's Data Privacy team as specified in Section 15.
14.1 pkr298 reserves the right to update or amend this Privacy Policy at any time. Material changes to this Policy — particularly changes that affect how your personal data is collected, used, or shared — will be communicated to registered players via SMS to their registered mobile number and/or a prominent notice on the Platform, at least 14 days prior to the effective date of the change where practicable.
14.2 The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent revision. The current version of this Policy is always accessible at pkr298.asia/privacy-policy.
14.3 Your continued use of the pkr298 Platform following the effective date of any material amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with a material amendment, you should cease using the Platform and close your account before the effective date of the change.
If you wish to exercise any of your data rights, submit a privacy complaint, or have any question about how pkr298 handles your personal data, please contact the pkr298 support and data privacy team through the following channels:
When submitting a data rights request by email, please include your registered mobile number, the nature of your request, and a brief description of the personal data to which your request relates. pkr298 will verify your identity before processing the request to protect against unauthorised access to your personal data.
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